Privacy Statement of DLG Benelux B.V.
Data protection and data security for our contractual partners/members and for consumers are a high priority for DLG Benelux BV. Therefore, the protection of your personal data is very important to us and a special concern.

We collect, store and use your personal data in accordance with the provisions of the European Basic Data Protection Regulation (EU-AVG)). In this declaration we would like to inform you about the types of data we process for which purposes and what rights you are entitled to.

DLG Benelux BV has determined the processing of your data. You are therefore jointly responsible for the protection of your personal data for all work processes described below.

Responsible body as defined in Art. 26 European Basic Data Protection Regulation (EU-AVG):

DLG Benelux B.V.

P.O. Box 257

3740 AG Baarn

The Netherlands

T: + 31 85 401 73 97
E: info@dlg-benelux.com

Contact details of the data protection officer of DLG Benelux B.V.
info@dlg-benelux.com 

Contact details of the data protection officer of DLG Benelux B.V.:
info@dlg-benelux.com

1. Anonymised data collection and processing on this website

Log file data is automatically collected in our server and stored in an internal log file, which is transmitted to us via your browser. The data concerned are as follows:

• Type and version of the browser you use.
• Type and version of the operating system you use.
• URL of the page from which you reached us.
• Search words with which you have found our site.
• Date and time of access to our website.
• Names of the subpages you have called up.

We collect and process this data in anonymous form, i.e: They cannot be assigned to a specific person. The purpose of data collection and processing is the evaluation for internal system-related and statistical purposes.

2. Data collection and processing on this website

If you have registered on our website, we collect and store the data collected from you, unless you object to this.
Nature of the data

Companies:

• Company and legal form
• Company headquarters
• Further company addresses
• Phone
• E-mail
• Fax
• Sector
• Industry and products
  
  Natural persons:
• Title
• Family name
• First name
• Date of birth
• Business/service address
• Phone
• E-mail
• Fax

Data for ascertaining the sector and position (e.g. farm, livestock, politics, function in the company)

Our website also uses technologies from etracker GmbH (www.etracker.de) to collect and store data for marketing and optimisation purposes. User profiles are created from this data under a pseudonym. Cookies (see below) can be used for this purpose. The data collected using etracker technologies will not be used to personally identify visitors to this website and will not be merged with personal data about the bearer of the pseudonym without the separately granted consent of the person concerned. Data subjects may object to collection and storage of their data for the future at any time by clicking here.

This website also uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how users use the site. You can prevent the setting of cookies before entering our website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, by activating IP anonymisation on this website, your IP address will first be shortened by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide further services to the website operator in connection with website and Internet use. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

You can prevent the setting of cookies before entering our website. However, we point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being passed on to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Remarketing tags of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are also integrated on our pages. When you visit our pages, the remarketing tags establish a direct connection between your browser and the Facebook server. As a result, Facebook receives the information that you have visited our site with your IP address. This enables Facebook to assign visits to our pages to your user account. We can use the information obtained in this way to display Facebook Ads. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to the Facebook privacy statement at https://www.facebook.com/about/privacy/. If you do not wish that your data be collected via Custom Audience, you can deactivate Custom Audiences here https://www.facebook.com/ads/website_custom_audiences/

Our website uses a widget of the Twitter. These embedded tweets and buttons are offered by Twitter Inc, 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. They can be recognised by terms such as "twitter" or "follow", associated with a stylised blue bird. With the help of the buttons it is possible to share a post or page of this offer on Twitter or to follow the provider on Twitter.

When a user accesses our page that contains such a button, his/her browser establishes a direct connection to the servers of Twitter. The content of the Twitter buttons is transmitted by Twitter directly to the user's browser. The provider therefore has no influence on the extent of the data that Twitter collects with the help of this plug-in and informs the users according to its state of knowledge. According to this, only the user's IP address and the URL of the respective website will be transmitted when the button is obtained, but will not be used for purposes other than displaying the button. Further information can be found in the Twitter privacy statement at http://www.twitter.com/privacy.

For telephone conferences, online meetings, video conferences and/or webinars (hereinafter referred to as "online meeting"), we use the "ZOOM" tool of Zoom Video Communications, Inc. based in San José, California, USA. If you access the Zoom website, the provider of ZOOM is responsible for data processing. However, it is only necessary to access the website in order to use ZOOM in order to download the software for using ZOOM.

In addition to the personal data listed in point 2, the following information may also be collected for an online meeting: Password, subscriber IP, device hardware information.
- For recordings, an MP4 file of all video, audio and presentation recordings, an M4A file of all audio recordings, or a text file of the online chat.
- In the case of telephone dial-up, information on incoming and outgoing telephone numbers, the country name, the starting and the ending time.

You may be able to use the chat, question or survey functions in an online meeting. To this extent, the text entries you make are processed in order to display them in the online meeting and, if necessary, to record them.

This site uses web fonts provided by Monotype Imaging Holdings Inc, a Delaware corporation with its principal offices at 600 Unicorn Park Drive, Woburn, Massachusetts 01801, USA, for the uniform display of fonts.

For more information about Monotype Web Fonts, please visit https://www.fonts.com/info/legal and read Monotype's privacy statement: https://www.fonts.com/info/legal/privacy.

3. Cookies

We use so-called "cookies" for our websites. Cookies are small text files that are stored on your computer and saved by your browser. By setting cookies, our web server can recognise your browser, your individual settings in our web pages and, if necessary, parts of the registration data in encrypted form, therefore making it easier for you to use our pages and enabling automatic login.

Before entering our website, you have the option of rejecting and/or individually configuring cookies that do not serve the technical operation of the website (cookies marketing and social media).

4. To whom is this data made available and for what purposes?

All information that you make available to us by entering it on these websites is stored on a server located in a country of the European Union (EU) and forwarded to the responsible office of DLG Benelux B.V.  to process your enquiries and requests. Data will only be passed on to third parties within the framework of legal obligations or to our service providers within the framework of commissioned data processing (Art. 4 No. 9 of EU-AVG).

A transfer to companies/organisations of DLG in third countries outside the EU shall only take place after ensuring a level of protection in these companies/organisations that corresponds to that of the EU. To ensure the level of protection, we use the EU standard contractual clauses.

We use your data to send the DLG Benelux B.V. NEWSLETTERs you have ordered for the execution/organisation/administration of the NEWSLETTERs (Art. 6 para. 1 letter b of EU-AVG) or to send DLG information and advertising mailings and invitations to DLG Benelux B.V. events ("justified economic interest" as an advertising company, Art. 6 Para. 1 Letter f of EU-AVG).

We may use your data further to conduct online meetings (justified economic interest in accordance with Art. 6 Para. 1 Letter f). Furthermore, the legal basis for data processing when conducting online meetings is Art. 6 Para. 1 Letter b of EU-AVG, inasmuch as the meetings are conducted within the framework of contractual relationships.

5. Liability for links 

Our range of products and services contains links to external websites of third parties, over the contents of which we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the sites is always responsible for the contents of the linked sites. The linked sites were checked for possible legal infringements at the time of linking. Illegal contents were not recognisable at the time of linking.
However, a permanent control of the contents of the linked sites is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

6. Right of information, correction, blocking, deletion of data, restriction of data processability, data transferability, right of objection and revocation

Your personal data collected within the framework of this website is stored centrally in a DLG Benelux B.V. database. Here we categorise your data according to the information you provide for automatic classification according to your interests/needs (automatic decision making). We use your data to send the DLG Benelux B.V. NEWSLETTERs you have ordered for the execution/organisation/administration of the NEWSLETTERs (Art. 6 Para. 1 Letter b of EU-AVG) or to send DLG Benelux B.V. information and advertising mailings and invitations to DLG Benelux B.V. events ("justified economic interest" as an advertising company, Art. 6 Para. 1 Letter f of EU-AVG). In accordance with the DLG Benelux B.V. deletion guidelines, your data will only be stored as long as necessary for the purpose of storage.

You have the right to request the deletion, correction or limitation of the processing of your data. On request, you will also receive information about the content and scope of your stored data. You also have the right to have your personal data returned in a suitable format or to have it transmitted by DLG Benelux B.V. You can also object to the processing of personal data concerning you under the conditions of Article 21 of the EU-AVG. You also have the right to revoke at any time any declaration of consent granted by you under data protection law. Revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation. The objection or revocation can be sent informally by post or e-mail without giving reasons to info@dlg-benelux.com You also have the right to complain to a data protection supervisory authority.

7. Which partner will safeguard your rights under the EU-AVG?

As part of their joint responsibility under data protection law, DLG Benelux B.V. has agreed who will fulfil which obligations under the EU-AVG. This applies in particular to the exercising of the rights of those affected and the fulfilment of the information obligations pursuant to Art. 13 and 14 of EU-AVG.
This agreement is necessary, as your personal data is processed in different IT systems that are operated by DLG Benelux B.V.
The contracting parties have divided the tasks among themselves as follows:
DLG Benelux B.V.

• Informing the persons concerned of the main contents of the agreement by DLG Benelux B.V.(Art. 26 Para. 2 Sentence 2 of EU-AVG)
• Replying to applications and safeguarding the rights of data subjects (Art. 15 ff of EU-AVG)
• Contact/notifications to the supervisory authorities
• Deletion of data and their transmission according to Art. 20 of EU-AVG
• CRM system administration (administrative tasks)
• Guaranteeing of data protection through technology (Privacy by Design, Privacy by Default)
• Use of subcontractors for CRM operation
• Support of DLG Benelux B.V. in informing those affected about the essential contents of the agreement (Art. 26 paragraph 2 sentence 2 of EU-AVG)
• Support of DLG Benelux B.V. in answering applications and safeguarding the rights of those affected (Art. 15 ff of EU-AVG)
• Support of DLG Benelux B.V. in contact/notifications to the supervisory authorities
• Deletion of data and their transmission according to Art. 20 of EU-AVG

In addition, each contracting party shall ensure the permissibility under data protection law of the data processing it carries out in accordance with Art. 6 Para. 1 of EU-AVG and the fulfilment of the information obligations under Art. 13 and 14 of EU-AVG.

Those affected can assert their data protection rights with DLG Benelux B.V.

How long will my data be stored?

In accordance with the DLG Benelux B.V. deletion guidelines, your data will only be stored as long as necessary for the purpose of storage.

Do I have to provide my data?

You are not obliged to make your personal data available. However, if you do not provide certain personal data, we may not be able to provide the services you request.

Automated decision making/profiling

They will not be subject to a decision based on automated processing under Article 22 of EU-AVG and will not be subject to profiling unless described in this information.

Information on your right of objection under Article 21 of EU-AVG

1. Right of objection in individual cases
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you under Article 6 Para. 1 Letter e (data processing in the public interest) or Letter f (data processing based on a balance of interests), including profiling based on these provisions.

If you object, we will no longer process your personal data. Anything else applies only if we can prove compelling legitimate reasons for processing which outweigh your interests, rights and freedoms or if the processing serves to assert, exercise or defend legal claims.

2. Recipient of a notice of opposition
The objection can be made in any form with the subject "Objection", stating your name, address and date of birth, and should be addressed to:
info@dlg-benelux.com